Buy With Confidence
Independance
Buy With Confidence is run through the cooperation of a number of Trading Standards Services. We consider that Trading Standards has the right expertise and motivation to offer a scheme which offers genuine benefits consumers and businesses. Accordingly, the Buy With Confidence scheme is administered by local authority Trading Standards Services directly, and is not outsourced.
Entry Vetting
In order to become a Buy With Confidence member, a business must first apply or be recommended to join the scheme and must then pass a set of tailored background checks. Membership of the scheme is not given lightly – amongst other checks, each applicant will have their complaints history reviewed and will receive a visit from Trading Standards. Good references are required from previous customers and applicants must agree to abide by the scheme’s code of conduct, which requires them to follow the letter and spirit of the law. Criminal records disclosure may also be required in some circumstances.
Only if all the scheme requirements are met, will a business be granted membership, and their conduct will continue to be monitored thereafter. You can expect any problems to be dealt with fairly by the business.
Customer Feedback
All prospective members are thoroughly vetted by Trading Standards staff before being invited to join the scheme. The performance of members of the scheme is continuously monitored via the Citizen’s Advice Consumer Service and through customer feedback.
Our Accreditations
Give Jonathan a Call
Hi, I’m Jonathan and I’ve run Apple Carpet Cleaning for over 35 years, and I still answer every new enquiry personally.
I believe the best way to succeed as a local business owner is to provide a service that’s both professional and personal, giving you great customer service and excellent results. Get in touch today and I’ll be able to give you honest advice and offer an instant, no-obligation quote.
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