Independance

Buy With Confidence is run through the cooperation of a number of Trading Standards Services. We consider that Trading Standards has the right expertise and motivation to offer a scheme which offers genuine benefits consumers and businesses. Accordingly, the Buy With Confidence scheme is administered by local authority Trading Standards Services directly, and is not outsourced.

Entry Vetting

In order to become a Buy With Confidence member, a business must first apply or be recommended to join the scheme and must then pass a set of tailored background checks. Membership of the scheme is not given lightly – amongst other checks, each applicant will have their complaints history reviewed and will receive a visit from Trading Standards. Good references are required from previous customers and applicants must agree to abide by the scheme’s code of conduct, which requires them to follow the letter and spirit of the law. Criminal records disclosure may also be required in some circumstances.

Only if all the scheme requirements are met, will a business be granted membership, and their conduct will continue to be monitored thereafter. You can expect any problems to be dealt with fairly by the business.

Customer Feedback

All prospective members are thoroughly vetted by Trading Standards staff before being invited to join the scheme. The performance of members of the scheme is continuously monitored via the Citizen’s Advice Consumer Service and through customer feedback.

Our Accreditations

NCCA logo

Give Jonathan a Call

Hi, I’m Jonathan and I’ve run Apple Carpet Cleaning for over 35 years, and I still answer every new enquiry personally.

I believe the best way to succeed as a local business owner is to provide a service that’s both professional and personal, giving you great customer service and excellent results. Get in touch today and I’ll be able to give you honest advice and offer an instant, no-obligation quote.

9.89/10 from 2,861 reviewers

Sheldon Brown
Sheldon Brown
2023-08-17
Our property was carpet cleaned by James today, great service, happy friendly guy. The carpet looks amazing 😍
Toni Nicholson
Toni Nicholson
2023-08-11
My carpets look and smell great. James was very professional. Many thanks
Marie Finney
Marie Finney
2023-08-11
Excellent job by James! All stains disappeared and carpet looks like new.
Erin Dummer
Erin Dummer
2023-08-11
Great job as always by James have used over 20 years highly recommended
Ben Long
Ben Long
2023-08-10
Great Service and experience dealing with these Guys.
Josie Hendry
Josie Hendry
2023-08-09
Very professional, quick and efficient. Did a fantastic job of cleaning my 2 seater sofa. Looks good as new! Thank you apple clean
Sean Pattison
Sean Pattison
2023-08-04
Smashing chap - cool, calm, professional - great results on all carpets and surfaces
John Newman
John Newman
2023-08-02
The gentleman from Apple Clean cleaned my carpets, two chairs and an armchair, and he also treated them against moths. He was very pleasant and careful about it all, and he clearly "knew his stuff". The end result is very good, and I am very pleased to have engaged this firm for the work
Edward Dixon
Edward Dixon
2023-08-01
Paul was very polite and respectful of our property. He left our landing and stair carpet looking like new.

Across all our locations we have over 260 5-star reviews!