Buy With Confidence

Independance

Buy With Confidence is run through the cooperation of a number of Trading Standards Services. We consider that Trading Standards has the right expertise and motivation to offer a scheme which offers genuine benefits consumers and businesses. Accordingly, the Buy With Confidence scheme is administered by local authority Trading Standards Services directly, and is not outsourced.

Entry Vetting

In order to become a Buy With Confidence member, a business must first apply or be recommended to join the scheme and must then pass a set of tailored background checks. Membership of the scheme is not given lightly – amongst other checks, each applicant will have their complaints history reviewed and will receive a visit from Trading Standards. Good references are required from previous customers and applicants must agree to abide by the scheme’s code of conduct, which requires them to follow the letter and spirit of the law. Criminal records disclosure may also be required in some circumstances.

Only if all the scheme requirements are met, will a business be granted membership, and their conduct will continue to be monitored thereafter. You can expect any problems to be dealt with fairly by the business.

Customer Feedback

All prospective members are thoroughly vetted by Trading Standards staff before being invited to join the scheme. The performance of members of the scheme is continuously monitored via the Citizen’s Advice Consumer Service and through customer feedback.

Our Accreditations

Give Jonathan a Call

Hi, I’m Jonathan and I’ve run Apple Carpet Cleaning for over 35 years, and I still answer every new enquiry personally.

I believe the best way to succeed as a local business owner is to provide a service that’s both professional and personal, giving you great customer service and excellent results. Get in touch today and I’ll be able to give you honest advice and offer an instant, no-obligation quote.

Get a free quote

9.9/10 from 2,863 reviewers

    
 
 
        
   Rachael Mitchell 
 2024-04-24
 
 
  Fab service. Really helpful and efficient.
  
 
       
   Ariana Barre 
 2024-04-15
 
 
  James did an excellent job! My carpets had lots of stains from my poorly dog and they look brand new now. Quick, quality, and professional.
  
 
       
   Jackie Hamer 
 2024-04-11
 
 
  Excellent . Carpets cleaned really well thank you
  
 
       
   Susan Finlay 
 2024-03-27
 
 
  Living Room, Stairs/Landing carpets cleaned by Duncan. He was very polite and friendly and did a great job. Carpets look like new  thank you Duncan!
  
 
       
   alex cunningham 
 2024-03-11
 
 
  Chris did a great job. The carpet/rugs look like new.  Thank you. Excellent service.
  
 
       
   Carole Bright 
 2024-02-23
 
 
  Very pleased with sofa clean & wool long haired rug - quick and professional service - thanks
  
 
       
   Desislava Lukanova 
 2024-02-14
 
 
  So pleased with their customer service, prices and on the end with the quality of the job done! Today in Bognor Regis we had have the pleasure to meet with Chris, who did amazing work and was so professional and friendly.
Thank you, guys! I am going to highly recommend you everywhere!
  
 
       
   Peter Wadlow 
 2024-02-08
 
 
  Arrived on time.
Cleaned all our carpets and gave feedback on their condition.
Great service.
P&L
  
 
       
   anyonebut manu 
 2024-01-23
 
 
  Chris was a punctual pleasant technician determined to do the job
There was one stubborn stain he was determined to clear, and he did so.
Great service.
  
 
       
   Lynda Taylor 
 2024-01-10
 
 
  Have used this company several times, for cleaning my champagne coloured material sofa and chairs, also my light coloured zieglaer rug, excellent service,  strong communication and fabulous results every time
  
 
  
  
 
 
   Google rating score: 4.9 of 5, based on 118 reviews